careers

At Loota.shop, we are more than just an eCommerce platform—we’re a team of passionate individuals who are dedicated to providing an exceptional shopping experience for our customers. Our goal is to offer high-quality products, unparalleled customer service, and an innovative online shopping environment. As we continue to grow and expand, we’re always looking for talented, creative, and driven people to join our team.

We believe that success starts with great people. If you’re enthusiastic about working in a fast-paced, collaborative environment and want to make an impact, we’d love to hear from you.

Why Work at Loota.shop?

1. A Culture of Innovation:
At Loota.shop, we are constantly pushing the boundaries of what’s possible in the eCommerce space. Our team thrives on innovation, and we encourage creative thinking and fresh ideas. Whether you’re designing new website features, exploring the latest marketing trends, or analyzing customer data, your input matters.

2. Growth Opportunities:
As a rapidly growing company, we believe in fostering talent and providing opportunities for career advancement. Whether you’re starting in an entry-level position or bringing years of experience, there’s always room for growth at Loota.shop. We offer professional development programs, mentorship, and opportunities to learn and grow in your role.

3. Collaborative and Inclusive Environment:
We value diversity and inclusivity. Our team is made up of individuals from different backgrounds, and we believe that diverse perspectives lead to better solutions. We support a work environment where everyone’s voice is heard, and teamwork is key to our success.

4. Competitive Compensation and Benefits:
We offer competitive salaries, benefits packages, and performance-based incentives to ensure that our employees are well-compensated for their hard work. We care about the well-being of our employees and offer perks that support a healthy work-life balance.

5. A Focus on Customer Satisfaction:
Every decision we make is with the customer in mind. We are passionate about delivering high-quality products and exceptional service. As part of the Loota.shop team, you’ll play a vital role in making sure every customer interaction exceeds expectations.

Open Positions

We are always looking for talented and dedicated individuals to join our team. Below are some of the roles we are currently hiring for:

1. eCommerce Manager

Job Type: Full-time
Job Description:
We’re looking for an experienced eCommerce Manager to oversee the daily operations of our online store. This role involves managing the product catalog, optimizing the customer journey, and analyzing website performance to ensure a seamless shopping experience. The ideal candidate will have a strong background in eCommerce platforms and digital marketing.

Responsibilities:

Oversee the day-to-day operations of the website.
Optimize the online shopping experience, from product listings to checkout.
Coordinate product launches, promotions, and sales.
Collaborate with the marketing team to drive traffic to the website.
Analyze data and metrics to improve performance and identify areas for growth.

Qualifications:

Proven experience in eCommerce or digital marketing.
Strong understanding of eCommerce platforms (Shopify, WooCommerce, etc.).
Ability to analyze website traffic and conversion data.
Strong communication and organizational skills.

2. Customer Support Specialist

Job Type: Full-time
Job Description:
As a Customer Support Specialist, you’ll be the voice of Loota.shop, assisting customers with their questions, concerns, and inquiries. You’ll work closely with the team to provide exceptional service and ensure that every customer leaves satisfied. This position requires excellent communication skills, empathy, and the ability to resolve issues in a timely manner.

Responsibilities:

Provide customer support via email, phone, and live chat.
Assist customers with product inquiries, order status, and returns.
Troubleshoot and resolve issues related to shipping and products.
Ensure a positive and professional experience for every customer.
Collaborate with other teams to improve the customer experience.

Qualifications:

Excellent written and verbal communication skills.
Previous customer service experience (preferred).
Ability to handle multiple tasks in a fast-paced environment.
Strong problem-solving skills and attention to detail.

3. Digital Marketing Specialist

Job Type: Full-time
Job Description:
We are seeking a Digital Marketing Specialist to join our growing marketing team. This individual will be responsible for developing and executing online marketing campaigns, managing social media accounts, and analyzing digital performance. The ideal candidate will be creative, data-driven, and have a passion for online marketing.

Responsibilities:

Create and manage digital marketing campaigns across various channels.
Analyze campaign performance and optimize strategies.
Manage social media accounts and engage with the community.
Work closely with the creative team to develop engaging content.
Conduct market research to identify trends and new opportunities.

Qualifications:

Strong experience in digital marketing and social media management.
Familiarity with tools like Google Analytics, Facebook Ads, and SEO.
Creative, data-driven, and results-oriented.
Excellent communication and organizational skills.

How to Apply

If you’re excited about a career at Loota.shop and believe you’d be a great fit for one of our open positions, we’d love to hear from you! Please send your resume and a cover letter to careers@loota.shop, and be sure to include the position you are applying for in the subject line.

We are always looking for motivated individuals to join our team, even if there’s no specific role listed. If you have skills and experience that would contribute to our success, please feel free to reach out to us with your information.

Loota.shop is an Equal Opportunity Employer

Loota.shop is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.